Shipping And Delivery Policy

At NC Publishers, we are committed to ensuring that your orders are delivered promptly and securely. Below are the details regarding our shipping and delivery process:

Shipping Methods and Timeframes

We offer the following shipping options to cater to your needs:

  • Standard Shipping: Orders are typically delivered within 5-7 business days.
  • Express Shipping: Orders are delivered within 2-3 business days.
  • International Shipping: Delivery times vary depending on the destination, usually taking 7-21 business days.

Please note that shipping timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, postal delays, or customs processing.

Order Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Costs

Shipping fees are calculated based on the weight of the package, shipping method selected, and delivery destination. The total shipping cost will be displayed at checkout before payment is finalized.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your package’s progress on the carrier’s website.

Customs, Duties, and Taxes

For international shipments, customers are responsible for any applicable customs duties, taxes, or import fees imposed by their country’s regulations. NC Publishers is not responsible for these additional charges.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit:

  • Contact our customer support team within 7 days of the expected delivery date.
  • We will work with the carrier to investigate and resolve the issue as quickly as possible.

Returns and Exchanges

For information on returning or exchanging products, please refer to our Refund Policy page.

Contact Us

If you have any questions or concerns regarding your shipment, please reach out to our customer support team at support@ncpublishers.in

We appreciate your trust in NC Publishers and are dedicated to delivering your orders with care and efficiency.